Remote IT Support

SNS offer IT Support remotely, so you will be sure any urgent IT issues can be looked at straight away. Our customers simply have to call the SNS helpdesk for immediate support over the telephone.

Even with regular scheduled visits from a technician, schools and businesses need extra IT support. Especially when presented with faults that require urgent attention.

With our Remote IT Support, we have the ability to remotely access your systems. This means we can often resolve urgent problems and faults before your next on-site visit.

SNS can provide a custom support package tailored to your requirements through a combination of regular maintenance, IT planning, remote support and onsite support.

This agreement can be based upon either a fixed price contract or Ad Hoc support.

We’re here to help. Get in touch and let us know your requirements.

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What SNS Remote IT Support offers you…

Competitive pricing

Available throughout your school’s normal opening hours

IT Support just a phone call away

Resolve IT issues before your next on-site visit

We’ll see the same screen as you, so can diagnose and fix problems quickly

Part of our full IT Support package

Secure your data & improve productivity

Increase reliability of your business systems

Ensure your IT systems are safe and robust

Reduce your business costs

Advise on investing in the most appropriate technologies for your business

SNS clients simply have to give our helpdesk a call and we will get to work immediately. We will be able to see the same screen as you, so can help you fix the issue there and then whenever possible.

With so many years working exclusively in schools, at SNS we are used to the ICT problems that you will face from day to day. It means we can often get things fixed and back up and running remotely, swiftly and efficiently.

“SNS UK consistently provide us with invaluable support to meet our needs. They are always quick to respond to problems and do so in a friendly, professional and pro-active manner. The technicians are very knowledgeable and have made sensible and cost-effective improvements to our I.T. systems. They have always gone the extra mile to support us, which has had significant impact on our I.T. provision. Excellent service and real value for money!”

Ashley Parr > (Assistant Head Teacher) Kingsdown and Ringwould School

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